New Clients: It is recommended that those new to Reformer Pilates set up an initial private session to familiarize yourself with our studio, machines and get 1:1 coaching with an instructor prior to joining any group classes.

Cancellation Policy

Any changes to private appointments should be made with 24 hours notice or will be subject to full session rate.

Changes to group class bookings can be made up to 12 hours in advance with no penalty. Clients should arrive atleast 5 minutes prior to each class to complete health checks. Any client not present within 5 minutes of class start time risks forfeiting their space and class will be deducted from account.

Please note: Instructor substitutions may happen without notice.

COVID / Health & Safety Precautions

Our studio equipment will be thoroughly cleaned & sanitized in between each and every session. The studio will follow local and state guidelines on capacity and mask wearing policies. Please adhere to any posted guidance upon visiting the studio. If you are experiencing (or have recently experienced) any cold/flu or known COVID symptoms or have come into contact with someone suspected or confirmed to have had COVID we encourage you to stay home for the health and safety of our staff and clients. You are welcome to make any changes to your session(s) within the cancellation window or you can email us to make arrangements.

Physical Safety Precautions

If you are pregnant or suspect you are pregnant please let us know in advance of your scheduled class. Clients beyond their first trimester should schedule private or semi private appointments for their own safety. If you have or are recovering from an injury please let us know so that we can determine if pilates is safe for you during your recovery.